Privacy Policy

Last updated: April 28, 2026

Water & Stone Bathroom Remodeling, a trade name of Handiwork Contracting LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting a quote, scheduling a consultation, or contacting us.
  • Project Information: Details about your bathroom remodeling project, including scope of work, budget preferences, and property information.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Device Information: Device type, operating system, and unique device identifiers.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide quotes for bathroom remodeling services
  • To schedule and manage appointments and consultations
  • To communicate with you about your project, including service updates and appointment reminders
  • To improve our website, services, and customer experience
  • To send you promotional communications (only with your explicit consent)
  • To comply with legal obligations and protect our rights

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third-party companies that assist us in operating our website, conducting business, or servicing you, such as payment processors, email service providers, and analytics platforms.
  • Subcontractors: Licensed professionals who may assist with your remodeling project, only to the extent necessary to complete the work.
  • Legal Requirements: When required by law, to comply with legal process, or to protect the safety and rights of our company, employees, or customers.

All third parties are obligated to keep your information confidential and to use it only for the purposes for which it was disclosed.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for website functionality, such as navigation and form submissions.
  • Analytics Cookies: Help us understand how visitors interact with our website so we can improve it. We use Google Analytics to collect anonymized usage data.
  • Performance Cookies: Used to monitor website performance and loading times.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

SMS/Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with subcontractors supporting services such as SMS delivery.

By providing your phone number and opting in to transactional SMS messages on our website forms, you consent to receive service-related text messages (e.g., appointment reminders, scheduling confirmations, service updates). By separately opting in to marketing SMS messages, you consent to receive promotional text messages (e.g., special offers, promotions). Consent to marketing messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out of text messages at any time.

Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out: You may opt out of promotional communications at any time by contacting us or using the unsubscribe link in our emails.
  • SMS Opt-Out: Reply STOP to any text message to opt out of SMS communications.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Water & Stone Bathroom Remodeling (Handiwork Contracting LLC)
  • 5900 Balcones Dr, Arlington, TX 76006
  • Phone: (817) 631-6269